IMPROVE YOUR OFFICE

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GIVE YOUR CLIENT OUTSTANDING CUSTOMER SERVICE Positive Client Experience? How to Improve Hospitality in the Office By Mary Lokensgard | May.21.15 | Client Relations, Client Service, Daily Dispatch, Law Practice Management “I’m tired of hearing about ‘improving the client experience.’ People come to me because I do excellent work. They don’t care if I’m nice.” […]

ARE YOU ALSO A COUNSELOR

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This is a very interesting article and I urge you to read it and then pass it on to any attorneys you know.   Caring for Clients: When a Lawyer Isn’t Enough By Mary Lokensgard. Her contact information is at the end of this article. | Clients bring issues to you every day that aren’t, […]