NEVER ENDING BUSINESS DEVELOPMENT

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Never-Ending Business Development By Kandy Hopkins her information is found at the end of this Article. If you haven’t figured it out yet, business development is a perpetual, ongoing commitment. It can be especially onerous if you are in a small or solo firm, where you’re not just a lawyer — you’re often the entire sales force and […]

IMPROVE YOUR OFFICE

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GIVE YOUR CLIENT OUTSTANDING CUSTOMER SERVICE Positive Client Experience? How to Improve Hospitality in the Office By Mary Lokensgard | May.21.15 | Client Relations, Client Service, Daily Dispatch, Law Practice Management “I’m tired of hearing about ‘improving the client experience.’ People come to me because I do excellent work. They don’t care if I’m nice.” […]

DOES YOUR SPOUSE KNOW??

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“Does your spouse know?” — a pretty provocative title and if you have any guilt feelings about anything your spouse doesn’t know then that is between you and your spouse. However, this article should be thought-provoking if you want to grow your practice. Let me first clarify what I mean by a spouse. A spouse could […]