IMPROVE YOUR OFFICE

Posted · Add Comment

GIVE YOUR CLIENT OUTSTANDING CUSTOMER SERVICE Positive Client Experience? How to Improve Hospitality in the Office By Mary Lokensgard | May.21.15 | Client Relations, Client Service, Daily Dispatch, Law Practice Management “I’m tired of hearing about ‘improving the client experience.’ People come to me because I do excellent work. They don’t care if I’m nice.” […]

DO YOUR CLIENTS KNOW ALL THAT YOU DO?

Posted · Add Comment

 DO YOUR CLIENTS KNOW ALL THAT YOU DO?  YOU MAY THINK THEY DO BUT… Ask yourself, are you missing out on getting more business from existing clients because  they really do not know all that you do or are you not getting referrals because clients that could refer you do not know all that you […]

DOES YOUR SPOUSE KNOW??

Posted · Add Comment

“Does your spouse know?” — a pretty provocative title and if you have any guilt feelings about anything your spouse doesn’t know then that is between you and your spouse. However, this article should be thought-provoking if you want to grow your practice. Let me first clarify what I mean by a spouse. A spouse could […]

ARE ENGAGEMENT LETTERS OPTIONAL?

Posted · Add Comment

DO YOU USE ENGAGEMENT LETTERS–ALL THE TIME? I came across this Article by Mark Bassingthwaighte, Esq. that I felt was a must read that needed to be shared. This is a bit long, but it could save you from a Mal-Practice or an Ethics Complaint. Mark’s contact information is at the end of this Article. Engagement […]